Last Updated: 11 November 2025
Clawz Collective Pty Ltd ACN 686 711 624 of Suite 17, 207 Buckley Street, Essendon, Victoria 3040 (“Clawz”, “we”, “us” or “our”) is committed to providing quality services to you and to respecting your privacy.
This privacy policy (“Privacy Policy”) sets out how we collect, use, process, store, share and disclose your Personal Information from the operation of our website https://clawz.com.au/ (“Website”), the Clawz platform, which is a SaaS automated tool for contract administration and compliance notifications, designed to help clients effectively manage and comply with their contractual obligations (“Clawz”) and related services (each of the Website, Clawz and associated services, together the “Services”).
Please note that if you are a customer or user of Clawz, by registering for or using any of our Services, you are deemed to have agreed to Clawz’ Terms of Use, which incorporate and include this Privacy Policy.
We are committed to protecting your privacy and respecting and upholding your rights under the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) and the General Data Protection Regulation ( “GDPR”), and if applicable, the California Consumer Privacy Act (“CCPA”), the California Privacy Rights Act (“CPRA”) and any other relevant laws on privacy of individuals in jurisdictions which our Services are available (collectively, “Privacy Laws”).
We are a data controller under the GDPR; however, in certain circumstances, we may also act as a data processor. In either case, we take all necessary and reasonable steps to comply with the applicable Privacy Laws and to address any inquiries or complaints from individuals regarding our compliance with those laws.
By accessing or using our Services, you voluntarily and expressly consent to the collection, use, processing, storage, and disclosure of your Personal Information by us, in accordance with this Privacy Policy.
Personal Information refers to any information or data that relates to an identified or reasonably identifiable natural person. This includes information that can directly or indirectly identify an individual-such as a name, identification number, location data, online identifier, or one or more elements specific to a person's physical, physiological, genetic, mental, economic, cultural, or social identity.
The types of Personal Information we may collect include:
CATEGORY
DESCRIPTION
Identification and Contact Information
Your full name, date of birth, gender, mailing address, email address, phone number(s), profession, role, and place of employment.
Billing and Financial Information
Your credit or debit card details (collected via a secure third-party payment provider) and your ABN, if applicable.
Device and Traffic Data
Information such as device ID, device type, IP address, geolocation, screen resolution, browser type, operating system, session duration, referral sources, page views, and standard web log data.
Service-Related Information
Details regarding the products or Services you have purchased, used, or inquired about, as well as any information necessary to support or deliver those Services.
User-Provided Information
Additional information you choose to provide directly or indirectly through your interactions with us, such as through your use of our Services or participation in user research or surveys.
Content Data
Information you post, upload, view, or engage with through Clawz, social media, or any third-party services integrated with our platform.
Feedback and Survey Responses
Information you submit in response to customer feedback requests, surveys, or similar engagement activities.
Biographical Data
Information you provide when applying for a job, internship, or similar opportunity with Clawz.
Other Information
Any other Personal Information required to facilitate your relationship with us, which may include horse-related data (e.g., performance, welfare, and training metrics), role-specific details, or engagement analytics captured during your use of our Services.
We collect Personal Information only through lawful and fair means, and in a non-intrusive manner. In most cases, we collect Personal Information through one or more of the following methods:
If you choose to use a pseudonym or withhold identifying information, we may be unable to provide some or all aspects of our Services to you.
We ask that individuals provide accurate, current, and complete Personal Information at the time of collection to enable us to deliver our Services effectively and in accordance with relevant Privacy Laws.
We do not collect sensitive or special categories of Personal Information (as defined under applicable Privacy Laws) unless we have obtained your express consent or are otherwise permitted or required to do so by law. Sensitive Personal Information includes details such as your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health information, criminal history, and information concerning your sex life or sexual orientation.
If you voluntarily provide such sensitive Personal Information and no legal exemption applies, we require that you provide explicit consent to our collection, use, and disclosure of that information in connection with your use of our Services.
Where consent is provided, we may use or disclose your sensitive Personal Information only for purposes directly related to the primary reason for which it was collected, including:
Sensitive Personal Information may also be used or disclosed where required or authorised by law.
Our Services are not intended for individuals who are under the minimum legal age required to lawfully use Clawz in their country of residence. If we become aware that we have collected Personal Information from a user below this age, we will take all reasonable steps to delete that information, discontinue its use, and deactivate any associated accounts as soon as practicable.
We use, process, and disclose your Personal Information for the purposes for which it was collected or for purposes directly related to those purposes.
CATEGORY
DESCRIPTION
Use, Processing, and Disclosure of Personal Information
These may include, but are not limited to:
Direct Marketing
Where we:
we may use your Personal Information to send you information about our products, services, or special events that we believe may be of interest to you.
We may disclose your Personal Information to the following categories of recipients, where such disclosure is necessary and consistent with the purposes outlined in this Privacy Policy:
CATEGORY
DESCRIPTION
Outsourcing Companies
Third-party service providers that we engage from time to time to perform functions on our behalf, for the purposes set out in this Privacy Policy.
Analytics Providers
As part of measuring, providing, and improving our Services, we may engage analytics providers that use tracking technologies across our Website, Clawz platform, and associated software to monitor usage, visits, and traffic.
Related Bodies Corporate
We may share your Personal Information with entities within the Clawz corporate group, including related bodies corporate and affiliates (such as Clawz Holdings Pty Ltd ACN 687 268 113) ("Related Bodies") for purposes consistent with this Privacy Policy, including but not limited to:
Where we disclose Personal Information to Related Bodies, we ensure that such entities are subject to appropriate confidentiality and data protection obligations in accordance with this Privacy Policy and applicable Privacy Laws.
Employees, Contractors, and Business Partners
Your information may be shared with our employees, contractors, and trusted partners as necessary to provide our Services or for purposes aligned with this Privacy Policy.
Consented Third Parties
Any person or entity to whom you have explicitly consented to us disclosing your Personal Information.
External Advisors
Our external professional advisors, including auditors, legal counsel, insurers, and financial consultants.
Payment Providers
Third-party payment processing providers are engaged to facilitate billing and financial transactions.
Legal and Regulatory Authorities
Entities or individuals to whom we are legally required or authorised to disclose Personal Information under applicable Privacy Laws.
Disclosure to Service Providers Outside the Clawz Group
We will only disclose your Personal Information to external entities outside the Clawz group where it is necessary and appropriate for the purpose for which the information was collected. This may include disclosure to:
(each a "Service Provider").
We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and processed only in accordance with this Privacy Policy.
For the purposes of this Privacy Policy, "processing" refers to any operation or set of operations performed on Personal Information, whether by automated means or not. This includes, but is not limited to collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available such information.
We use reasonable efforts to ensure that each third-party recipient of your Personal Information complies with the relevant Privacy Laws and applies appropriate safeguards to protect your privacy.
We implement all reasonably necessary measures to protect the Personal Information we collect through our Services, which is stored electronically. We take reasonable steps to safeguard your Personal Information against misuse, interference, loss, as well as unauthorised access, modification, or disclosure. These measures include physical, administrative, personnel, technical, electronic, and managerial safeguards such as pseudonymisation and encryption.
These principles are consistently applied to the collection, storage, and use of personal information of our users, customers, and clients.
However, while we strive to protect your Personal Information, we cannot guarantee the absolute security of any information transmitted over the internet. By providing your Personal Information to us, you acknowledge and accept the inherent risks involved.
To the fullest extent permitted by law, we shall not be liable for any unauthorised access, modification, disclosure, or misuse of your Personal Information, nor any resulting damages or liabilities.
If we no longer require your Personal Information for the purposes set out in this Privacy Policy, or as otherwise required by applicable Privacy Laws, we will take reasonable steps to securely destroy or de-identify such information.
Under the GDPR, we are required to have a lawful basis to process Personal Information collected from individuals residing in the European Union. We rely on the following legal bases to process your Personal Information:
We may disclose your Personal Information to third-party recipients located within or outside the jurisdiction where your Personal Information was provided, to deliver our Services to you. As of the date of this Privacy Policy, such third-party recipients may be in countries whose data protection laws have not been recognised by the European Commission as providing an adequate level of protection for Personal Information.
To safeguard your information, we take reasonable care to engage subcontractors and service providers who we believe adhere to acceptable standards of data security and compliance.
By transacting with us, you consent to the disclosure or transfer of your Personal Information to these third-party recipients. You acknowledge and agree that we will take reasonable steps, under the circumstances, to ensure that such information is handled following applicable Privacy Laws. However, to the extent permitted by law, you agree that we shall not be liable to you or any third party for any breach of Privacy Laws by such third-party recipients.
Where we:
we may use and process your Personal Information to send you information about our Services, as well as other products and services that we believe may be relevant to you and your interests. Additionally, we may invite you to attend special events.
You may opt out of receiving direct marketing communications from us at any time. Unless you exercise this right to opt out, your consent to receive such communications and for us to process your Personal Information for these purposes will remain in effect.
To opt out, you may follow the unsubscribe instructions included in the marketing communication or contact us directly in writing at info@clawz.com.au.
We use cookies, web beacons, and similar technologies (collectively, "Cookies") on our Website. By accessing or using this Website, you consent to our storing and accessing Cookies on your device following this Privacy Policy. You have the option to accept or reject the collection of Cookies.
Cookies are small data files stored on, and accessed from, a user's device when visiting a website. They enable authorised web servers to recognise you across different websites, services, devices, and browsing sessions.
Cookies alone do not reveal your email address or other personally identifiable information. However, third parties such as Google and Facebook may use Cookies to display our advertisements on your social media and other online platforms as part of retargeting campaigns. If you provide personal information to our sites, that information may be linked to data stored in those Cookies.
We use Cookies to facilitate your access to and use of our Website, Clawz, and Services, including to:
You may delete or block Cookies by adjusting your browser settings. Please be aware that disabling Cookies may limit your ability to access or fully use certain parts of the Website, Clawz, and Services.
Unless you have set your browser to refuse Cookies, our system will issue Cookies when you access our Website.
You may be provided with certain choices regarding the collection and processing of your information, including:
We are committed to ensuring that individuals in applicable jurisdictions can exercise their privacy rights as provided by the relevant Privacy Laws. Below, we outline these rights based on your location.
LOCATION
DETAILS
Australia
You have the right to:
On receiving your request, we will provide access to your Personal Information and take reasonable steps to correct it if we determine it is inaccurate, within a reasonable timeframe not exceeding 30 calendar days, unless applicable law permits or requires us to withhold access or correction.
If we refuse your request for access or correction, we will notify you in writing, explaining the reasons for our decision.
If you do not receive a response within 30 days, or if you are dissatisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner via their website: http://www.oaic.gov.au/.
European Economic Area
For the purposes of the GDPR, we are the data controller of your Personal Information. Under the GDPR, individuals residing in the European Union have enhanced privacy rights, including the right to:
If we decline your request for access to or correction of your Personal Information, we will provide a written explanation outlining our reasons.
Please note that these rights may be limited in certain cases, such as where we are legally required to process your Personal Information. Consequently, we may retain some data even if you withdraw your consent.
If we no longer need your Personal Information for the purposes outlined in this Privacy Policy or as otherwise required by applicable Privacy Laws, we will take reasonable steps to destroy or de-identify your Personal Information.
California
If you are a resident of California, please note that we do not sell your Personal Information for any commercial purposes.
Under the California Consumer Privacy Act (“CCPA”), California residents have the right to know what types of Personal Information we have collected about them and whether this information has been disclosed for purposes described in this Privacy Policy during the past 12 months.
We collect and may disclose the following categories of information, using terms as defined in the CCPA:
We do not collect or disclose the following categories of information:
You have the following rights under the CCPA:
To exercise any of these rights, please contact us at: info@clawz.com.au
When submitting a request, please provide:
We will strive to respond within a reasonable timeframe. If additional time is required or if there is a delay, we will notify you directly. All communications will be conducted via email, and disclosures will cover only the 12 months preceding your request.
If we deny a request, we will provide the reason for the denial.
Subject to certain exceptions provided by applicable Privacy Laws, you may request access to your Personal Information stored in our customer account database or request correction of such information by contacting us at info@clawz.com.au
If we refuse your request for access to your Personal Information, we will provide a written explanation outlining the reasons for our decision.
We may charge a reasonable fee, which will not be excessive, to cover the costs of retrieving your Personal Information from our database. However, no fee will be charged for submitting your request.
If you believe that any Personal Information, we hold about you is inaccurate, incomplete, or outdated, you may request that it be amended. We will respond to such requests within a reasonable timeframe and will not charge a fee for correcting your Personal Information.
Where we no longer require your Personal Information for the purposes described in this Privacy Policy, or as otherwise required by applicable Privacy Laws, we will take reasonable steps to destroy or de-identify your Personal Information in accordance with the circumstances.
Our Services may include links to third-party websites and services, including social media platforms and services integrated via APIs. We do not control these third-party websites or services and are not responsible for the protection or privacy of any personal information you provide while accessing them. This Privacy Policy applies solely to the information we collect through our Services.
If you require further information regarding our Privacy Policy or wish to make a privacy complaint, please contact us:
We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice. To extent permitted by law, all changes and clarifications will take immediate effect, after the posting of the amended Privacy Policy on the Website.
We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personally identifiable information that cannot be resolved between us and the individual.